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You must tell us if you have an existing medical condition, disability or complex need that may affect your holiday or other group members’ enjoyment
of it before you book your holiday. We reserve the right to request a doctor’s certificate confirming the passenger is fit to travel. If, in our reasonable
opinion, your chosen holiday is not suitable for your medical condition or disability, we reserve the right to refuse your booking. You are responsible
for bringing with you the proper clothing and equipment, which we advise you about in our printed trip information. We want you to enjoy your holiday
and will help you select an appropriate trip.
1.17 PASSENGER BEHAVIOUR
We want all our customers to have a happy and carefree holiday. You are responsible for your behaviour and hygiene and the effect it may have on
others. If you or any other member of your party is abusive, disruptive or behaves in a way that could cause damage or injury to others or affect their
enjoyment of their holiday or which could damage property, we have the right to terminate your contract with us and we will have no further liability
or obligation to you. The coach driver/representative, ship's captain, or similar, authorised official is entitled to refuse you boarding if in their reasonable
opinion you are unacceptably under the influence of drink or drugs or you are being violent or disruptive. If you are refused boarding on the outward
journey, we will regard it as a cancellation by you and we will apply cancellation charges. If on your return journey, we have the right to terminate the
contract with you. We also request that mobile telephones are not used on the coach.
1.18 TRAVEL INSURANCE
We strongly advise that you take out personal travel insurance for the trip. The insurance should cover medical and repatriation costs, personal injury,
loss of baggage and cancellation charges. If you do not have adequate insurance and require our assistance during your holiday, we reserve the right
to reclaim from you any medical repatriation or other expenses which we may incur on your behalf which would otherwise have been met by insurers.
You must advise us if you use an alternative insurer, the policy number and 24-hour contact number.
1.19 LUGGAGE
Please restrict your luggage to a suitcase weighing no more than 20kgs per person. We cannot accept responsibility for loss or damage to luggage
unless through our negligence. Please do not leave valuable items in your suitcase when left on the coach. Please contact us for our policy on mobility
scooters.
1.20 CONDITIONS OF SUPPLIER
Many of the services which make up your holiday are provided by independent suppliers. Those suppliers provide these services in accordance with
their own terms and conditions which will form part of your contract with us. Some of these terms and conditions may limit or exclude the supplier's
liability to you, usually in accordance with applicable International Conventions. Copies of the relevant parts of these terms and conditions are available
on request from us or the supplier concerned.
1.21 Advanced Passenger Information
A number of Governments are introducing new requirements for our suppliers to provide personal information about all travellers to the Authorities
prior to travellers arriving at the destination. The data will be collected either at the time of or after a booking is made. Where we collect this data, we
will treat it in accordance with our Privacy Policy.
1.22 EMERGENCY CONTACT
Our emergency contact details are Tel: 0115 9894466 opt 2 out of hours. Email: enquiries@sharpesofnottingham.com
PUBLICATION DATE – 12 TH June 2 025 Revision F
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Dated : 28th November 2025 Rev F