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We reserve the right to refuse any booking in the absence of a doctor’s certificate confirming that you are fit to travel. Where we provide comfort
stops you are encouraged to walk around. Exercise reduces any discomfort, which may be caused by periods of immobility.
1.14 TRAVEL DOCUMENTS, ITINERARIES, PICK-UP POINTS AND PASSPORTS
We can only provide general information regarding entry, passport, visa, immigration requirements and safety and health formalities applicable to your
package itinerary. It is your responsibility to check such requirements (in good time before departure), in order to make your decisions to fulfil such
requirements regarding your destination and/or the country(ies) through which you may be transiting through. Such information which you may need
to check includes (but is not limited to) passport requirements including (but not limited to) how valid your passport must be after return date, whether
your passport must be machine readable, or which visas may be required for entry such as ETA for UK travel and/or ETIAS for EU travel. You must
check requirements for your own specific circumstances with the relevant bodies as applicable. We have provided a few useful resources below, though
it is your responsibility to check and see if such body would be relevant to yourself.
• the Foreign, Commonwealth and Development Office (“FCDO”, https://www.gov.uk/travelaware) (applicable to UK residents);
• UK Passport Office (0870 5210410 or https://www.gov.uk/browse/citizenship.
• Embassies, High Commission and/or Consulates;
• own doctor.
For UK residents booking European travel, you should obtain a UK Global Health Insurance Card (UK GHIC) prior to departure unless you are able to
rely upon an existing European Health Insurance Card (EHIC). For travel to Norway, Iceland, Liechtenstein and Switzerland, UK GHIC and EHIC cannot
be used for medical treatment. Passengers to these destinations should obtain comprehensive medical insurance prior to departure, including cover for
emergency medical treatment and associated costs.
We do not accept any responsibility if you cannot travel or incur any other loss because you have not complied with any entry, passport, visa, immigration
requirements or health formalities. You agree to reimburse us in relation to any fines
or other losses which we incur as a result of your failure to comply with any entry passport, visa, immigration requirements or health formalities.
You are responsible for ensuring you are at the correct departure point, at the correct time and with the correct documents. Sharpes of Nottingham
reserve the right to modify itineraries to conform with requests from competent authorities both within the UK and abroad.
1.15 SPECIAL REQUESTS & EXCURSIONS
All special needs and requests, if agreed, should be entered on the booking form and be included in the confirmation of the holiday. These cannot be
guaranteed except where confirmed as part of our holiday commitment to you and are detailed on your holiday booking confirmation. We are keen to
ensure that we plan the arrangements for your holiday so that special needs and requests can be accommodated as far as possible. If you will need
assistance or may be unable to fully enjoy all aspects of your holiday you must tell us in advance so that we can maximise your enjoyment of the
holiday. We will need to know if you will need special facilities in the hotel, taking part in the excursions or have difficulty boarding and travelling on
the coach or other means of transport. Before booking your holiday, you should be sure that you and your party are both physically and mentally
capable of completing the itinerary. If you need advice or further information either you or your booking agent should contact Sharpes of Nottingham.
If you will require a special diet please tell us at the time of booking, or as soon as you are medically advised, together with a copy of the diet. Excursions
which are included in the cost of your booking are detailed on the brochure page and refunds will not be made for excursions not taken. Optional
excursions booked and paid for in resort do not form part of your booking. Admission fees to buildings may not be included in the price of the holiday,
please check.
1.16 PASSENGERS WITH DISABILITIES
We want everyone to enjoy our travel arrangements. We are happy to advise and assist you in choosing a suitable holiday. It is important that, when
booking, you advise us of any disability, specific need or complex need you may have and any special requirements that will make sure the holiday is
suitable. If a passenger requires personal assistance (for example, assistance with feeding, dressing, toileting, mobilising) then this passenger must
travel with an able-bodied companion or carer and written confirmation that such assistance will be provided for the entirety of the holiday is required
at the time of booking. Coach drivers/Tour Managers are unable to provide such assistance.
IMPORTANT
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Dated : 28th November 2025 Rev F